Customer Service

Please let us know how we can help improve your Caldera ownership experience.

For questions regarding spa set-up, operation or maintenance, contact your local authorized Caldera dealer.

For manufacturer questions call 800-669-1881 x8432 or complete the form below and your request will be sent to our Customer Service Department. Please allow at least 48 hours for a response.

ENTER YOUR SERVICE REQUEST
First Name (required)*
Last Name (required)*
Email (required)*
Phone
Address (required)*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Tell us about your Spa
What Caldera model do you own? (required)*
Purchase Date
Date Format: MM slash DD slash YYYY
Serial Number
Dealership Information
Dealer Name
Dealer Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Describe Your Inquiry

Did you know?

Research allows us to open doors to show the world the benefits of hot tub use. The next time you’re negotiating with yourself about your fitness routine remember just a quick 20-30-minute dip counts as exercise…and so much more.

Visit Learning Center >

Find a Dealer

Contact your local dealer - Pricing can vary by location. Talk to your local dealer to get the best prices and options.

For international dealers, click here

Customer Service

ENTER YOUR SERVICE REQUEST

Tell us about your Spa

Dealership Information

Did you know?

Find a Dealer