We are proud to announce that, for the 12th year in a row, Caldera Spas has earned the prestigious TradeCertified™ award! Even more significant, we were rated the top overall brand out of 17 spa brands. We were also rated number one for dealers to recommend to other spa professionals and for overall initial product quality (for five consecutive years!). Our goal is to bring you the best product and brand experience so receiving these rankings is a big honor for us.
What is the TradeCertified™ Award?
TradeCertified™ is the brainchild of Bigfish Publications, the largest media company covering the pool and spa industry. According to the company's website, TradeCertified™ "grew from feedback and frustration voiced by consumers and dealers who were being bombarded with paid advertising reviews, fly-by-night Internet awards and bogus endorsements that were creating confusion among families evaluating swimming pool and spa ownership."
A TradeCertified™ dealership must meet a demanding set of criteria that ensures a commitment to exceed customer expectations in five key areas; including industry affiliations, employee training, product service, customer satisfaction and store facilities.
Here's a bit more information about why this award is such an honor to win, from the TradeCertified™ website and SpaRetailer magazine:
”TradeCertified™ status represents a commitment to excellence. It is awarded based largely on customer-satisfaction surveys, and through a company’s continued demonstration of responsible and ethical business practices. More importantly, this award is bestowed based on the worthiness of each company.”
”Manufacturers must get high marks from retailers and consumers on products, service and support. All results are tabulated through a team of third-party auditors, ensuring this certification was won fairly.”
While it's gratifying to have our hard work and commitment to excellence recognized, it's the peace of mind the award brings to our customers that means the most to us. It's the first thing customers should look for when starting the process of choosing a hot tub for your family to enjoy: Is the manufacturer reliable? Is the company known for customer satisfaction, service and quality? When you choose a Caldera spa, you can relax knowing these questions have already been asked, answered and verified by an unbiased third-party audit firm.
Choosing a spa: What else to consider?
When you know your manufacturer is reliable — thanks to TradeCertified™, you don't have to investigate this on your own — it's time to start thinking about specifics. When you're looking for a hot tub, start by looking for comfort, performance and design. For us, that's what it's all about.
We consider comfort an essential element in hot tub design, and have crafted our spas to maximize your enjoyment. Seats designed to hold you in place and thoughtfully placed jet systems help ensure a relaxing experience and enhance the benefits of soaking in hot water. The best hot tubs are designed to awaken the senses. From the rich colors and contemporary cabinet styles to the organic contours of our sculpted seats, every element is intended to soothe and delight. For advanced hydrotherapy, Caldera Spas hot tubs are built with the highest quality components to ensure years of dependable performance.
Some other questions to ask before you settle on a model that's right for you:
Is it in my budget? Many manufacturers offer a range of hot tubs that vary in price based on size and features. You can get all the bells and whistles, or a more simple hot tub, depending on your budget. Local retailers often run incredible sales, so check with your local retailer today!
How will I use it? Do you envision using it primarily alone, with a partner, or with a group? That will dictate the size of hot tub you should consider. If you plan on using your hot tub as a family, make sure you have enough seats for everyone to enjoy the soak at the same time. Consider the 8-seat Cantabria hot tub a spa the whole family can enjoy. Or, if you’re looking for a little more peace and quiet, consider the 2-seat Aventine hot tub that’s perfect for couples or single hot tubbers.
Where will I put it? One of the first considerations is space. Portable hot tubs can be placed on your deck, in the yard, or close to the house. Envision running out to the tub on a chilly, winter night. How far do you want that trek to be?
How well does it keep the water clean? Pay attention to the manufacturer's instructions. You need to do regular maintenance to ensure that your hot tub is clean and sanitary for you and your family, but the ease of that maintenance can vary. Many Caldera Spas models come with the FreshWater® Salt System, an exclusive innovation that uses natural salt to generate sanitizer for fresher, cleaner water that feels better and requires almost no maintenance. It's the fresher way to hot tub!
Once you’ve determined the manufacturer is reliable and you’ve found a hot tub model or two that you like, take the time to get plenty of outside opinions and personal experience before you buy. We suggest taking the following steps:
- Look at plenty of reviews. Each specific model on our website features a number of reviews from customers. Don’t just look at positive reviews — although negative reviews often reflect extreme cases, they can be helpful to take into consideration. Third-party review sites can also provide helpful reviews with less bias. Look at criteria if it’s available.
- Visit a dealer to take a test soak! Firsthand experience speaks volumes. Schedule a test soak to fully experience a Caldera Spa.
Experience Caldera Spas for yourself
Contact your dealer to feel the water, do a test soak and see for yourself all of the benefits of having a salt water spa.
Not quite ready for a test soak? Download our brochure to learn more about Caldera Spas.